How Are We Doing?

Your opinions are what makes our dealership stronger. Through you, we learn what needs to be improved upon, and what we’re doing well. So, we would be eternally grateful if you took a moment to jot down your thoughts on your Family Auto experience.

10 Testimonials
5 out of 5 stars
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I recently bought a Mercedes-Benz from Family Auto Sales in Pleasant Grove, Utah. Blake and Travis worked on my case hand in hand, and provided for me a solution that allowed me to purchase the vehicle. In fact, before I even saw the vehicle they already had my paperwork confirmed, and ready for me to sign. They took care of everything, and made sure I had all things put together. All I had to do when I got there was sign. However, I experienced some vehicle issues after I bought the car. I cont... More
Yaron Kohen
2020-03-07
I was in the market for an electric vehicle and these guys had tons of them to try. They mostly had Fiat's but also a Chevy Spark, which was really nice to drive side by side for a comparison. We ended up getting a Fiat, though it had a pair of bald tires and a sun damaged radio bezel. Blake took care of it on both accounts, just as he said he would. These guys do what they say they will do and and upfront, not pushy and have been the friendliest car salesman I've ever done business with. We c... More
Matt Davidson
2020-03-10
No pressure, honest sales staff. I bought my Fiat 500e from Family Auto in Pleasant Grove and I will send friends and family to buy from them. After the sale they are just as good as before.
Jeffrey
2018-11-11
Bought FIAT 500e sight unseen. The yworked with me to my purchase easy, found a shipper and deal is with one small issue. They worked with me to fix the issues after the sale! Great people!
A Stephenson
2018-04-30
Highly recommended. We bought a Toyota Highlander last year and the guys at this place were great to work with. Low key sales and no pressure at all. They were patient with my millions of questions and did a great job with processing the paperwork in a timely manner. I agree with one of the other reviews in that the customer service is excellent. There were a couple of minor issues on the car when we bought it. One of the seat belts had fallen in the seat and we couldn't get it out and also th... More
Colby Norton
2019-09-04
Recently we decided we wanted to get an electric car. As a software engineer I spent a month writing programs to create graphs and charts of all the used electric cars in the market. Family Auto Sales had some of the best priced cars in the area. When I went in to try a Chevy Bolt, Blake and his team were wonderful! Family Auto was one of the only dealers we had tried that actually had taken good care of the car's battery (not letting it die, etc), and we test drove a lot of cars! Ultimately, I... More
JT Olio
2019-10-14
Nice small dealer specializing in Electric Vehicles. Was able to get a good deal on a nice EV. Thanks Blake
Roman A
2019-12-29
Great Dealership! Thanks to Blake and Travis for taking care of me. I am very satisfied and I look froward to another purchase in the future. I highly recommend them.
Mak Ibrahim
2019-11-15
We had a great sales experience and A+ follow through when we had problems. Blake and Travis were easy going and very helpful in getting the financing taken care of, answering questions about the vehicle, and letting us take it to a mechanic. We were in and out in a few hours which was a dream. When the transmission failed only 6 weeks later we were very upset. We felt cheated and completely without options. We approached them immediately and they promised to make it right. Well, they definit... More
Talmage Cromar
2018-10-06
I can’t say enough good things about these guys at Family Auto Sales! Over the years I’ve been to many dealerships/auto sales locations, have test driven too many cars to count, and have bought several cars, but I’ve never been to a place that takes care of their customers the way that Family Auto does. First, I saw online the vehicle I wanted, and it had a lot of great pictures, which helped. Then I called and talked with Travis. Right away I discovered that he knew the business, he knew fina... More
Jonathan Oliver
2018-05-07