Your opinions are what makes our dealership stronger. Through you, we learn what needs to be improved upon, and what we’re doing well. So, we would be eternally grateful if you took a moment to jot down your thoughts on your Family Auto experience.
5 out of 5 stars
My husband and I were so impressed with this dealership, by far and easily the best experience we have ever had buying a car. They really did treat us like family! I would recommend anyone who wants a great experience buying a car to come to family auto! :) Thanks again for the Ford Fusion! We are loving it.
I was in the market for an electric vehicle and these guys had tons of them to try. They mostly had Fiat's but also a Chevy Spark, which was really nice to drive side by side for a comparison. We ended up getting a Fiat, though it had a pair of bald tires and a sun damaged radio bezel. Blake took care of it on both accounts, just as he said he would.
These guys do what they say they will do and and upfront, not pushy and have been the friendliest car salesman I've ever done business with. We came from Bountiful and was totally worth the drive. I would highly recommend them to any of my friends or family.... More
Amazing prices and great sales men. The owner is so helpful! The buying process went much faster than we expected
Blake and Travis were great! I purchased my 2017 Fiat 500e sight unseen. The car arrived in great condition. I live in Wisconsin. They took care of everything, even arranging transport of the car. No ridiculous dealer or doc fees either. There was a small rock chip in the windshield. Blake arranged to have it filled and even paid me for the cost of the repair. I can’t say enough how pleased I am with this dealership. They really care about people and do the right thing.
This company was very helpful to us. You can just tell they are real people and will treat you right. I highly recommend this car company to anyone.
Bought a used 2016 e-Golf here an absolutely love it. The buying process was easy and straight forward. No pushy sales tactics. I have called Blake a few times since buying the car with questions (first time EV owner) and he is super helpful and nice. Most used car lots are only helpful if you are shopping for a car and stop being helpful as soon as they get your money, not these guys.
I had a great experience at Family Auto. Blake was a very genuine, helpful, direct, and honest person. He is very knowledgeable about the EVs they sell and he never pressured me in any way unlike some of the other (big) dealerships that I visited. I would, and will, recommend this business to my friends and family.
I would recommend everyone to this place. Benson was so great and able to make all of our requests come to life. Overall such a great experience and I don’t know if I can buy a car from anywhere else.
I've bought 2 cars from them over the past few years at their Pleasant Grove location. Good experience both times. They're friendly, aren't pushy, and have competitive prices. They have a small dealership fee but it still makes their prices very competitive seems how most places with low advertised prices have exorbitant fees. Most of their cars are EVs so there are plenty of options to test drive if you're in the market for an electric car.
I'd totally use them a third time.
I recently bought a Mercedes-Benz from Family Auto Sales in Pleasant Grove, Utah. Blake and Travis worked on my case hand in hand, and provided for me a solution that allowed me to purchase the vehicle. In fact, before I even saw the vehicle they already had my paperwork confirmed, and ready for me to sign. They took care of everything, and made sure I had all things put together. All I had to do when I got there was sign. However, I experienced some vehicle issues after I bought the car. I contacted Blake and told him what was going on. Instead of telling me the negative, Blake worked with me for a resolve, and until I was completely satisfied he did not stop. Family Auto Sales in Pleasant Grove, Utah went above and beyond their calling, and duty. This company, and the group of people at Family Auto Sales not only resolved my issues, but they truly resemble what one should experience when purchasing a vehicle. Thank you Family Auto Sales in Pleasant Grove, Utah. For all those who are seeking a new vehicle, it will be in your best interest to purchase through Family Auto Sales in Pleasant Grove, Utah. Again, thanks Blake and the Family Auto Sales family.... More