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How Are We Doing?

Your opinions are what makes our dealership stronger. Through you, we learn what needs to be improved upon, and what we’re doing well. So, we would be eternally grateful if you took a moment to jot down your thoughts on your Family Auto experience.

21 Testimonials
5 out of 5 stars
5 star
21
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I was in the market for an electric vehicle and these guys had tons of them to try. They mostly had Fiat's but also a Chevy Spark, which was really nice to drive side by side for a comparison. We ended up getting a Fiat, though it had a pair of bald tires and a sun damaged radio bezel. Blake took care of it on both accounts, just as he said he would. These guys do what they say they will do and and upfront, not pushy and have been the friendliest car salesman I've ever done business with. We c... More
DMN 96
2020-03-10
Bought a used 2016 e-Golf here an absolutely love it. The buying process was easy and straight forward. No pushy sales tactics. I have called Blake a few times since buying the car with questions (first time EV owner) and he is super helpful and nice. Most used car lots are only helpful if you are shopping for a car and stop being helpful as soon as they get your money, not these guys.
David Henry
2020-07-25
I had a great experience at Family Auto. Blake was a very genuine, helpful, direct, and honest person. He is very knowledgeable about the EVs they sell and he never pressured me in any way unlike some of the other (big) dealerships that I visited. I would, and will, recommend this business to my friends and family.
Jackson Ball
2020-07-27
I recently bought a Mercedes-Benz from Family Auto Sales in Pleasant Grove, Utah. Blake and Travis worked on my case hand in hand, and provided for me a solution that allowed me to purchase the vehicle. In fact, before I even saw the vehicle they already had my paperwork confirmed, and ready for me to sign. They took care of everything, and made sure I had all things put together. All I had to do when I got there was sign. However, I experienced some vehicle issues after I bought the car. I cont... More
Yaron Kohen
2020-03-07
I was in the market for an electric vehicle and these guys had tons of them to try. They mostly had Fiat's but also a Chevy Spark, which was really nice to drive side by side for a comparison. We ended up getting a Fiat, though it had a pair of bald tires and a sun damaged radio bezel. Blake took care of it on both accounts, just as he said he would. These guys do what they say they will do and and upfront, not pushy and have been the friendliest car salesman I've ever done business with. We c... More
Matt Davidson
2020-03-10
I was on the lot at the same time another customer was doing a trade-in and finalizing their deal. I loved the trade-in they had and decided I wanted it! Blake made the process extremely fast and stress free. I wanted to go through my credit union because of a deal they had for auto financing and Blake was happy to help me. But, he also looked at rates elsewhere and saved me another percentage point doing so. I appreciated his efforts to truly find me the best deal possible!
Kylee Ostler
2020-07-17
I bought my 2017 Fiat 500e sight unseen, putting a lot of trust in the existing reviews for this dealership. I have been taken advantage of in the past when buying used cars, but Family Auto has good list prices and a no pressure sales technique. The car was delivered to me in Colorado in the described condition. No complaints from me and I love my little Fiat.
Megan A
2020-06-23
I definitely wanted a Tesla and so had looked at every one available (I think) in the state. Family Auto had a nice Model 3 available. When I went in I was extremely impressed with Blake. He was incredibly knowledgeable about Teslas in general. He educated me on the pros and cons of the different models of Teslas and took a considerable amount of time answering questions and explaining things that I didn't even know I should have questions on. Such a good experience, I felt like Blake was ho... More
Kathy Kinghorn
2020-07-16
Well priced and committed to electric vehicles is a winning combo.
Matthew Winters
2020-06-21
No pressure, honest sales staff. I bought my Fiat 500e from Family Auto in Pleasant Grove and I will send friends and family to buy from them. After the sale they are just as good as before.
Jeffrey
2018-11-11